firstplay88 Privacy Policy

This page describes what we collect when you use firstplay88 and how we keep that data protected. Our approach to privacy is straightforward: we collect only what we need to operate our platform safely, process payments securely, and comply with local law. We do not sell your data to third parties, and we do not track your activity beyond what is necessary to provide our service.

Whether you access firstplay88 through our mobile app, web browser, or desktop, your personal information is handled the same way. We encrypt sensitive data, limit access to authorized staff, and conduct regular security audits. If you have questions about how we use your information, our support team is available 24/7.

What We Collect and Why

When you create an account on firstplay88, we collect your name, email address, phone number, and date of birth. We use this information to verify your identity, prevent fraud, and contact you about account activity or service updates. We also collect your address during our KYC verification process to confirm you are in a jurisdiction where our service is available.

We collect payment information when you deposit or withdraw funds. If you use DANA, e-wallet, mobile banking, or local payment, we receive only confirmation that the transaction was successful; your wallet credentials are never stored on our servers. For bank transfers and online payment payments through e-wallet, mobile banking, local payment, or online payment, we record the account holder's name and the transaction reference. We do not store full bank account numbers.

We collect technical data such as your IP address, device type, and browser information to detect fraud, prevent account takeover, and understand how you use our platform. This data helps us identify suspicious login attempts and unusual withdrawal patterns. We also use cookies to remember your preferences and keep you logged in, and to measure how players engage with our Liga 1 coverage, Champions League markets, and live-dealer tables.

Data retention and deletion

We keep your account information as long as your account is active. If you close your account, we retain transaction records for seven years to comply with anti-money-laundering rules and to resolve any disputes. After seven years, we delete personal data unless law requires us to keep it longer. You can request a copy of your data or ask us to delete non-essential information by contacting our support team.

Third-party processors

Our payment processors, identity verification providers, and cloud infrastructure vendors may access your data. We require all third parties to sign data protection agreements and to use your information only for the purpose we specify. We do not permit them to market to you or sell your data onward. Our servers may be located outside your country; in all cases, we ensure data protection standards match those required by Indonesian law.

Your rights and our commitments

You have the right to access, correct, or delete your personal data, subject to anti-money-laundering obligations. You can request a copy of all data we hold about you by emailing our support team. You may also ask us to stop using your data for marketing purposes, though we will continue to send you transaction confirmations and important account notices.

We use two-factor authentication and encryption to protect your data. We conduct security audits at least twice a year and train our staff on data handling best practices. If we discover a data breach, we will notify you within 72 hours and describe the steps we are taking to prevent future incidents.

Contact our Data Protection Officer at [email protected] if you have questions about this policy or wish to exercise your data rights. We will respond within 14 days. This privacy policy is effective as of the date it was last updated and may change as we improve our platform. We will notify you of material changes by email or through a notice on firstplay88.